EN - Case Study: 211 & A.I.│Judy Shum & Dave Montague
PhiLab Podcast

EN - Case Study: 211 & A.I.│Judy Shum & Dave Montague

·26 min
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This week, we talk about the implications of implementing Artificial Intelligence (AI) at 211.
My guests are…   

Judy Shum – National Director, 211 and Community Partnerships at United Way/ Centraide Canada 

Dave Montague - Director, Information Resources and Technology Findhelp Information Services/211 Central 

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FOR MORE INFORMATION:  

211: 

Website 


Judy Shum: 

LinkedIn 


Dave Montague: 

LinkedIn 


PhiLab Project & Special Edition 

Emergency Response Partnerships: The Critical Role Played by 211 Organizations in Canada During the COVID-19 Pandemic 

July 2023: Philanthropy and AI


Articles & Blog Posts: 

211 Teams playing critical role during COVID-19 Pandemic 

Research Team explores the role of United Way and 211 organizations in Emergency Management 

211 Rises to the Challenge: A COVID-19 Success Story 


Technological Definitions: 

Artificial Intelligence 

Natural Language Processing (NLP) 


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PHILAB 

Site Web 

LinkedIn 

Instagram 

Facebook 

Academia 

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PRODUCTION TEAM 

Katherine Mac Donald – Head of production 

Léonie Poulin – Co-Producer, Researcher & Editor 

Joey Mac Intosh – Co-Producer & Host 

Suggestions, comments, questions?  
Let us know what you think at philab@uqam.ca ! 

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